Policies
Shipping & Delivery Policy
Effective Date: 01 August 2026
1. Order Processing
Orders are processed within 7 business days after payment confirmation.
2. Delivery Timeline
Estimated delivery times:
| Location | Estimated Delivery |
|---|---|
| Within Mumbai | 10 business days |
| Outside Mumbai | 12 business days |
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
4. Tracking
Once your order is shipped, you will receive a tracking ID and courier tracking link via email or WhatsApp.
If you do not receive your tracking details within 7 business days, or need help tracking your shipment, please reach out to our support team with your Order ID:
- Email: contact@elysianbyeva.com
- WhatsApp: +91 88501 36034
- Online: You can also reach us directly via our Contact Us page.
5. Damaged Packages
If the package appears damaged at the time of delivery, please take photos before opening and contact us within 24 hours.
6. Contact
If you have any questions regarding shipping or your order status, feel free to reach out:
- Email: contact@elysianbyeva.com
- WhatsApp: +91 88501 36034