Policies
Privacy Policy
Effective Date: 01 August 2026
At Elysian by Eva, we value your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you visit our website or place an order:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through Razorpay; we do not store card details)
- IP address and browser information
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate order updates
- Provide customer support
- Improve our website and services
- Send promotional offers (only if you opt in)
3. Payment Security
Payments are processed through Razorpay, a secure payment gateway. We do not store your debit/credit card details on our servers.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Delivery partners
- Payment processors
- Legal authorities if required by law
5. Cookies
Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.
6. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at contact@elysianbyeva.com.
8. Contact
Elysian by Eva
Email: contact@elysianbyeva.com